Trouble Shooting

Check Your Thermostat. Is your thermostat set at least 10° higher than the current room temperature?

digital_round_lores_1.jpg

Note: Make sure your thermostat is in the "Heat" position marked in the above photo.

Yes No

Turn your thermostat up at least 10° above the current room temperature. Did your heat come on?

Note: If you have a programmable thermostat you may need to replace the batteries.

Yes No

Is the emergency switch for the system in the "On" position?

emergency_switch.jpg

 

 

Yes No

Flip the emergency switch to the "On" position. Did your heat come on?

Yes No

Did the circuit breaker trip, or did you blow a fuse?

  circuit_breaker.jpg

Yes No

Reset any tripped breaker(s)/replace any blown fuse(s). Did your heat come on?

Yes No

Do you currently have oil in your tank?

For aboveground tanks, check the gauge on top of your tank. (See image)

For underground tanks, remove the fill cap and insert a tape measure into the tank to measure the amount of oil.

tank_gauge.jpg

Yes No

Do you have a boiler or a furnace?

If you have baseboard or radiators in your house, you have a boiler.

Baseboard+radiator.JPG

If you have registers or vents that are connected to ducts, you have a furnace.

  Register.jpg


Yes = Boiler
No = Furnace

Yes No

Do you have a hot water boiler or a steam boiler?

If you have a gauge glass, then you have a steam boiler

Steam boiler

If you have a temperature & pressure gauge, then you have a hot water boiler.

Boiler

Yes = Hot Water Boiler

No = Steam Boiler

 

Yes No

Is the water level in the gauge glass at least half full?

Yes No

If the water level in the gauge glass is not at least half full you must add water to the boiler. Did your heat come on?

If you do not know how to add water to your boiler, please give our office a call. (860) 738-1114

Yes No

Press and hold the RED reset button for three seconds. Did your heat come on?

Note: Do NOT press the reset button more than once. Pressing the button more than once may damage the heating system and possibly your home, which could result in costly repairs!

Yes No

Check your temperature & pressure gauge. Does it read between 12+15 psi?

pressure_gauge.jpg

 

Yes No

If your temperature & pressure gauge doesn’t read between 12+15 psi you must add water to the boiler. Did the heat come on?

If you do not know how to add water to your boiler, please give our office a call. (860) 738-1114

Yes No

Is your air filter clean? (How to clean your air filter)

Note: A clogged air filter could cause the system to overheat and shut down.

Yes No

Clean or replace your air filter. Did your heat come on? (How to clean your air filter)

Yes No

Press and hold the RED reset button for three seconds. Did your heat come on?

Note: Do NOT press the reset button more than once. Pressing the button more than once may damage the heating system and possibly your home, which could result in costly repairs.

Yes No

Congratulations, you just saved yourself the cost of a service call.

Call our office immediately to schedule a delivery. (860) 738-1114

Call our office immediately to schedule a service call. (860) 738-1114